A large proportion of our work is for letting agents/large private landlords and our business has evolved to meet their needs.
While repairs and maintenance are a big concern for business customers,
we know that the last thing you want to hear is that your boiler needs
replacing. Well our starting point is always: can it be repaired and if
so is it economical to do so long term? We find it is usually more
economical to repair and maintain a boiler than replace it and our
expertise means we can keep the majority of boilers in good health. This
is where we deliver time and again for our customers: we diagnose
it right
first time, keeping costs down, and get it repaired fast, keeping your
tenants happy.
This expertise also provides material savings during routine work such as servicing and gas checks, as underlying faults can be diagnosed during the inspection and repaired at very competitive follow on rates – click here for more information.
We combine our technical expertise with a back office facility that meets your administrative requirements.
The office is permanently manned during normal office hours in order
to provide
a constant point of contact: your phone call should never
disappear into the black hole that is often an engineer’s answer phone.
We document all jobs as they come in and track any follow on works, ensuring parts are ordered and jobs rebooked as necessary. We make certain authorisation is gained as appropriate before proceeding.
With this back office resource, we can also take over responsibility for booking in jobs directly with your tenants, so reducing your workload.
We operate a gas safety system that allows us to notify our customers
when
they are due to be renewed, after 12 months. Our safety certificates
are produced electronically and emailed, although hard copies can be posted
as required.
